Customer Service

Pro-Edge Hardware Solutions
Commitment Beyond Hardware.

At Pro-Edge, we believe that premium products deserve an equally premium customer service experience. Your satisfaction isn’t just a goal—it's our promise. Our team is dedicated to providing professional, friendly, and timely support tailored to your specific needs.

How Can We Assist You Today?

  • Product Inquiries
    Curious about a specific product or need more detailed specifications? Our team is here to provide the information you require.

  • Order Status & Tracking
    Wondering about your order status or need tracking information? Get real-time updates with our advanced order tracking system.

  • Returns & Exchanges
    Not completely satisfied with your purchase? Learn more about our hassle-free returns and exchange policies.

  • Hardware Tips & Advice
    Dive deep into our curated content, offering insights, guides, and professional advice to ensure you make the right hardware choices.

Reach Out Directly:
We believe in making connections that matter. Our dedicated customer service representatives are here to help.

Visit Us:
Our Main Office is always open for direct consultations and support:
1535 Elizabeth Ave Suite 201,
Charlotte, NC 28204

Feedback & Suggestions
Your feedback drives our progress. Share your experiences, suggestions, or any concerns, and we will work diligently to enhance our services.

Thank you for choosing Pro-Edge. We are committed to ensuring that your journey with us, from product selection to post-purchase, is as smooth and rewarding as possible. Excellence isn't just what we pursue; it's what we promise.